Your Primary Care Provider, Right at Home
Skip the insurance headaches and waiting rooms. Serna Medical offers comprehensive, personalized primary care exclusively through our secure Telehealth video visits in Florida. Get high-quality medical attention during our flexible day and evening hours.
Care that fits your schedule
Virtual appointments are available right when you need them:
Monday 1:00 PM - 8:00PM
Tuesday and Wednesday 9:00 AM - 9:00PM
Thursday 9:00AM- 4:00PM
Saturday 2:00PM-8: 00PM
Sunday 2:00PM-10:00PM
Please schedule your appointment online through our secure portal to select your preferred time slot (Please click schedule appointment button below).
Clear, Upfront Pricing. No Insurance Needed.
At Serna Medical, we do not accept health insurance. By eliminating insurance paperwork and administration, we pass the time and cost savings directly to you through transparent, flat-rate options. You will never receive an unexpected medical bill.
Now accepting HSA/FSA!
Service Options
Pay-per-visit/Sick visit
Cost: $60
Monthly Membership/Direct Primary Care
Age: 18-39 year old - $115/month
Age: 40-64 year old - $125/month
Age: 65+ - $150/month
What is included: 4 virtual visits/month, direct provider communication
(Home visits and family plan available)
Comprehensive Virtual Primary Care
We provide ongoing medical management and acute care online. If lab work or imaging is required, we order them electronically to a facility convenient for you.
Prescription Notice: Serna Medical is a virtual practice focused on general primary care. For safety and regulatory reasons, no controlled substances are prescribed under any circumstances.
Routine & Preventive Care
Chronic condition management (such as high blood pressure, diabetes, asthma, cholesterol, COPD, wound care), wellness consultations, and lifestyle coaching.
Urgent Care Issues
Fast evaluation and treatment of sinus infections, allergies, rashes, UTIs, and minor illnesses.
Prescription Refills
Virtual review and electronic transmission of maintenance medications straight to your local Florida pharmacy.
Mental Health Support
Secure consultations for the management of anxiety, depression, and stress.
Meet Your Provider: Dedication to Transparent, Accessible Care
Welcome to Serna Medical. I am Jean Serna, DNP, APRN, FNP-BC, a Board-Certified Family Nurse Practitioner operating autonomously in the state of Florida.
​
After years of practicing in traditional medical environments, I realized that the modern insurance system creates unnecessary barrier between patients and their providers. I founded this virtual practice to strip away the long wait times, hidden fees, and rushed appointments. By operating on a cash-pay, direct care model, I answer directly to you- the patient- not an insurance company.
​My goal is to provide high-quality, comprehensive primary care that fits seamlessly into your busy life, right from the comfort of your home.
​
Background:
-
Education: Doctor of Nursing Practice (DNP) University of North Florida
Clinical Expertise:
-
Chronic disease management: Decades of experience helping patients successfully manage long-term conditions like hypertension, diabetes, asthma, and high cholesterol.
-
Emergency & Trauma: A strong foundation in rapid assessment, acute illness triage, and decisive, evidence-based medical care.
-
Rehabilitation Care: Extensive insight into helping patients recover function, manage physical limitations, and optimize their long-term quality of life.