At Serna Medical, we are dedicated to providing accessible healthcare services to all our patients, including those with disabilities. Our telehealth platform is designed with inclusivity in mind, ensuring that everyone can access their healthcare needs conveniently from home.

ACCESSIBILITY STATEMENT

This statement was last updated on [enter relevant date]. We at Serna Medical are committed to making our telehealth services accessible to everyone, including individuals with disabilities.

What web accessibility is

Accessibility in healthcare allows all patients, especially those with disabilities, to receive care and information with ease. Our online services are tailored to ensure that everyone can engage with their healthcare providers effectively.

Accessibility adjustments on this site

We have aligned our website with WCAG 2.1 guidelines and strived to achieve AA compliance. Our platform is optimized for assistive technologies, ensuring that users can navigate and utilize our services smoothly.

Declaration of partial compliance with the standard due to third-party content.

Certain features on our site may rely on third-party integrations, which may not fully comply with accessibility standards. We are actively working to address these issues and ensure all aspects of our service are accessible.

Accessibility arrangements in the organization

At Serna Medical, our telehealth services are designed to be accessible from any location. We also provide resources for patients requiring additional assistance during their appointments, including virtual support options.

Requests, issues, and suggestions

If you encounter any accessibility issues with our site or need assistance, please reach out to our accessibility coordinator:

[Name of the accessibility coordinator]

[Telephone number of the accessibility coordinator]

[Email address of the accessibility coordinator]

[Enter any additional contact details if relevant / available]